Feedback That Drives Decisions.

Vekto Surveys logo

Vekto Surveys

Build, distribute, and analyze surveys with the most powerful feedback intelligence platform. NPS, CSAT, CES — auto-scored, cross-tabulated, and tied to action through the Helix event bus.

Built for: CX managers, HR leaders, marketing analysts, product teams

Launch App
No credit card required14-day free trialTrusted by 3,200+ companies
Survey Builder
DesignLogicPreview
Multiple Choice
How satisfied are you with our service?
Q1
Very satisfiedSatisfiedNeutralDissatisfied
Rating Scale
Rate your overall experience (1-10)
Q2
NPS
How likely are you to recommend us?
Q3
Open Text
What could we improve?
Q4
Distribution ChannelsLive - Q1 Satisfaction Survey
Email
2,400 contacts
1,847
Sent
72%
Opened
🔗
Share Link
Public URL
Sent
156 clicks
Opened
QR Code
Print & display
Sent
89 scans
Opened
⟨/⟩
Embed
Website widget
Sent
234 views
Opened
📱
SMS
800 numbers
645
Sent
84%
Opened
4,326
Sent
2,971
Opened
1,847
Completed
42.7%
Response rate
+42
Net Promoter Score
+5 pts from last quarter
Detractors 18%Passives 32%Promoters 50%
CSAT
87%
Customer Satisfaction
CES
2.8
Customer Effort Score
eNPS
+38
Employee NPS
NPS Trend
CSAT Trend
CES Trend
2,847
Total Responses
+18% vs last month
SepOctNovDecJanFebMar
8.7
Service
7.9
Product
8.2
Support
6.4
Pricing
9.1
UX
01Build smart surveys
02Collect everywhere
03Score automatically
04Analyze deeply

Empowering teams at 6,000+ companies

StripeNotionFigmaShopifyVercelLinear
Capabilities

What Vekto Surveys can do

Visual Survey Builder

Drag-and-drop 19 question types with logic branching, piping, randomization, and branded themes. Build sophisticated surveys in minutes, not hours.

🧠

Smart Scoring Engine

Auto-calculate NPS, CSAT, and CES scores in real-time using industry-standard formulas. Track trends, set benchmarks, and get alerted on score changes.

Multi-Channel Distribution

Reach respondents wherever they are — email campaigns, shareable links, QR codes, website embeds, and SMS. Each channel tracks its own metrics.

📈

Real-Time Analytics

Watch responses flow in live with real-time dashboards. Filter, segment, and drill into data as it arrives — no waiting for reports.

Cross-Tabulation

Break down responses by any dimension — demographics, custom attributes, or survey metadata. Discover hidden patterns across segments.

Sentiment Analysis

AI-powered analysis of open-text responses. Understand tone, extract themes, and surface the "why" behind the numbers.

Recurring Surveys

Schedule surveys to repeat daily, weekly, monthly, or quarterly. Track trends over time with automated distribution and reporting.

Question Library

Build a reusable library of vetted questions. Share across teams, maintain consistency, and accelerate survey creation.

📤

Export & Reporting

Export to CSV, PDF, or Excel. Schedule automated reports to stakeholders. Build custom dashboards with our analytics API.

Built with
FastAPIReactPostgreSQL
PricingPro

How it works

01

Build

Design surveys with 19 question types, logic branching, and branded themes in our visual builder.

02

Distribute

Send via email, share links, embed on your site, generate QR codes, or blast SMS — all from one place.

03

Analyze

Auto-score NPS/CSAT/CES, cross-tabulate by segment, run sentiment analysis, and trigger actions.

Simple, transparent pricing

Start free. Scale as you grow.

MonthlyAnnual Save 20%

Starter

For small teams gathering feedback

$15/mo

Up to 500 responses/mo

  • Visual Survey Builder
  • 10 Question Types
  • Email Distribution
  • Basic Analytics
  • Email Support
Most Popular

Professional

For growing teams with advanced needs

$39/mo

Up to 5,000 responses/mo

  • Everything in Starter
  • 19 Question Types
  • NPS, CSAT & CES Scoring
  • Multi-Channel Distribution
  • Cross-Tabulation
  • Question Library
  • Advanced Analytics

Enterprise

For organizations at scale

$79/mo

Unlimited responses

  • Everything in Professional
  • Sentiment Analysis
  • Recurring Surveys
  • White-Label Branding
  • API Access
  • Audit Log
  • SSO & SCIM
  • Dedicated Support

Loved by teams everywhere

SC

Sarah Chen

CX Director, TechVista

Vekto Surveys transformed how we listen to customers. Our NPS jumped 12 points in 3 months because we could finally close the feedback loop with automated actions.

MW

Marcus Weber

VP Product, CloudNine Digital

The cross-tabulation and sentiment analysis are game-changers. We went from guessing to knowing exactly what drives customer satisfaction across every segment.

AJ

Amara Johnson

HR Director, GrowthStack

We run quarterly pulse surveys and annual engagement reviews all in one place. The eNPS tracking alone saved us from an expensive third-party tool.

Works with your favorite tools

Seamlessly connect with the tools your team already uses.

Vekto CRM
Vekto HRMS
Vekto Helpdesk
Slack
Zapier
HubSpot
Salesforce
Mailchimp

Frequently asked questions

📋

Ready to try Vekto Surveys?

Start using Vekto Surveys today. Available on the Pro plan.

Part of the Vekto Platform — all products work together seamlessly.

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